Browsers
This website has been built to comply with accessibility guidelines. In order to do this, we've used techniques supported by modern browsers (Internet Explorer 5.0 or later, Netscape 7.0 or later, Safari or Mozilla Firefox).
Modern browsers also make navigation faster and allow us to provide more advanced content and features. This means that if you are using an older browser you may be viewing our website in a more simplified form.
You can download the latest version of your preferred web browser below:
Navigation
The site has been designed to make it as easy and quick to navigate as possible.
Use the menu at the top of the web page to enter the main sections of the site. Once you are in a section, you can get to the more detailed information via the menu that appears on the left-hand side of the screen.
Accessibility
We have built this website to meet W3C accessibility standards. These standards aim to give all users equal access to websites.
To make this website as easy as possible for you to read, you can control the size of the text and we have also implemented access keys. These are keyboard shortcuts that you can use instead of a mouse. You can find more information about these options on our Accessibility page.
Adobe PDF
Adobe PDF is a file format which saves existing documents with all their original formatting. This means that, when you look at a PDF document you will see the formatting and layout that the author intended even if you do not have the program they originally created it in.
In order to view PDF documents, you will need to have the free Adobe Acrobat Reader software installed on your computer.
On the Adobe website, make sure that you choose the right options in the drop-down boxes before you download (e.g. Windows XP for your operating system). Make a note of where you are downloading the installation file to (e.g. your desktop). After the download has completed, locate the installation file on your computer and double click on it. The installation program will do the rest.
Once the Adobe Acrobat Reader software has been installed you will be able to read Adobe PDF files.
Saving a PDF
To save a PDF to your computer, right-click your mouse over the PDF link and select ‘save target as’ or ‘save link as’. If you have an Apple computer, click the link whilst holding down the ‘option’ key. You can then save the PDF where you want on your computer.
Accessible PDFs
We recommend that users download the latest version of Adobe Acrobat Reader to access Adobe PDF files.
Adobe Reader 7.0 enables users to read and use Adobe PDF documents and forms more easily – and across multiple languages.
For further information about accessibility and PDFs, please visit http://access.adobe.com/.
Adobe PDF troubleshooting
I have clicked on the link but my browser’s just gone blank.
Browsers have different ways of downloading PDFs. Most will ask you where you would like the file to download on your machine and show a progress meter as the file downloads. However, some browsers (such as Explorer 5 with Acrobat 4) load in the PDF page by page and don’t show a progress meter. In fact, the file is downloading – the first page should appear after a few minutes.
I’ve downloaded the file but nothing has appeared.
You may need to go to where the file was downloaded on your local drive (probably your c:/windows/temp directory) and click on it from there. If it doesn’t work, your Reader is not working properly and should be reinstalled.
For further troubleshooting suggestions, see Adobe technical support.
Video and audio
Video
To view and listen to the videos on the site you need to have Windows Media Player or Real Player installed on your machine.
You can download Windows Media Player free from the Microsoft website and Real Player from the RealNetworks website.
Macromedia Flash
The site may contain animations and enhanced navigation features, which are created in Flash format. If you wish to view them, you will need Macromedia Flash Player, which is available free from the Macromedia site.
Download Macromedia Flash Player
If you do not have Macromedia Flash Player installed on your computer, you will automatically see alternative content for anything created in Flash.
Cookies
We may use ‘cookies’ to monitor how people use our site. This helps us to understand how our customers and potential customers use our website so we can develop and improve the design, layout and function of the sites. A cookie is a piece of information that is stored on your computer's hard drive which records how you have used a website. This means that when you go back to that website, it can give you tailored options based on the information it has stored about your last visit. You can normally alter the settings of your browser to prevent it from accepting cookies.
To enable cookies, follow the instructions below for the browser version you are using.
Mozilla Firefox (1.0 final release and earlier)
- Go to the "Tools" menu.
- Select "Options".
- Select the "Privacy" icon in the left panel.
- Check the box corresponding to "Allow sites to set cookies".
- Click "OK" to save changes.
Netscape 7.1/Mozilla 5.0
- Select "Preferences" from the Edit menu.
- Click on the arrow next to "Privacy & Security" in the scrolling window to expand.
- Under "Privacy & Security", select "Cookies".
- Select "Enable all cookies".
- Click "OK".
Microsoft Internet Explorer 6.0+
- Select "Internet Options" from the Tools menu.
- Click on the "Privacy" tab.
- Click the "Default" button (or manually slide the bar down to "Medium") under "Settings".
- Click "OK".
Microsoft Internet Explorer 5.x
- Select "Internet Options" from the Tools menu.
- Click on the "Security" tab.
- Click the "Custom Level" button.
- Scroll down to the "Cookies" section.
- To enable:
- Set "Allow cookies that are stored on your computer" to "Enable".
- Set "Allow per-session cookies" to "Enable".
- Click "OK".
Microsoft Internet Explorer 4.x
- Select "Internet Options" from the View menu.
- Click on the "Advanced" tab.
- Scroll down to find "Cookies" within the "Security" section.
- To enable:
- Select "Always accept cookies".
- Click "OK".
Netscape Communicator 4.x
- Select "Preferences" from the Edit menu.
- Find the "Cookies" section in the "Advanced" category.
- To enable:
- Select "Accept all cookies" (or "Enable all cookies").
- Click "OK".
