Key targets for 2007
| Client |
- Improve client retention, grow our external profile and win new business.
- Continue to raise service standards and client services scores produced by Greenwich Associates and Investit by improving written materials and conduct of meetings.
|
| Socially Responsible Investment |
To continue to develop thematic research around sustainable investment themes and reach £1.3bn of SRI funds under management. |
| Employees |
- Senior leaders have begun undertaking a 360 degree feedback process (beginning with the Board) that is delivering messages that are both helpful and clear. During 2007 this will roll out across the whole leadership and management population.
- Map all staff in Morley against the Aviva Group talent map.
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Further objectives and targets for 2007 and ongoing can be found in our full CSR report in the attached PDF
