Key targets for 2007
| Standards of business conduct |
- Introduce and promote the code of best practice for insurance companies.
- Promote Aviva's standards of business conduct policy among CU Poland's stakeholders.
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| Customers |
- Implement a new service which allows customers to make amendments to their investment funds over the telephone.
- Develop our “new world” life product.
- Continue to encourage customers and agents to participate in our satisfaction surveys.
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| Employees |
- To improve talent management by developing career opportunities and implementing a competitive compensation policy.
- To attract the most talented prospective employees from the market by creating opportunities for young people and encouraging them to develop their careers in Poland.
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| Health and safety |
Continue supporting the preventative medical check programme sponsored by CU Poland. |
| Community |
Develop employee volunteering schemes in CU Poland. |
| Environment |
Organise an environmental awareness campaign, highlighting the benefits of reducing water and energy consumption. |
Further objectives and targets for 2007 and ongoing can be found in our full CSR report in the attached PDF.