Aviva plc CSR report 2007

Commercial Union Poland

We employ 1007 people all based in a single location in Poland. Our primary business activities are pensions, life insurance and asset management.

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Key targets for 2007

Standards of business conduct
  • Introduce and promote the code of best practice for insurance companies.
  • Promote Aviva's standards of business conduct policy among CU Poland's stakeholders.
Customers
  • Implement a new service which allows customers to make amendments to their investment funds over the telephone.
  • Develop our “new world” life product.
  • Continue to encourage customers and agents to participate in our satisfaction surveys.
Employees
  • To improve talent management by developing career opportunities and implementing a competitive compensation policy.
  • To attract the most talented prospective employees from the market by creating opportunities for young people and encouraging them to develop their careers in Poland.
Health and safety Continue supporting the preventative medical check programme sponsored by CU Poland.
Community Develop employee volunteering schemes in CU Poland.
Environment Organise an environmental awareness campaign, highlighting the benefits of reducing water and energy consumption.

Further objectives and targets for 2007 and ongoing can be found in our full CSR report in the attached PDF.

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