Aviva plc CSR report 2007

Commercial Union Lithuania

We employ 57 people across 15 locations in Lithuania. Our primary business activities are life insurance and Pillar II pension accumulation.

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Key targets for 2007

Customers
  • Under Lithuanian law, people may switch their Pillar II pension accumulation funds every three years. CU Lithuania strives to retain pension fund clients by reducing allocation charges (long-term).
  • To update the client financial questionnaire – to make it more advanced, professional and consistent with clients' needs (short-term).
  • Increase motivation of direct sales force through, for example, investment in training in order to retain professional agents (long-term).

Further objectives and targets for 2007 and ongoing can be found in our full CSR report in the attached PDF.

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