North America

Welcome to Aviva North America’s review of
corporate responsibility performance in 2010.

Richard Hoskins,
CEO, North America

“Aviva North America is proud of its commitment to corporate responsibility and, with our employees, we are dedicated to the company’s long-term sustainability as an industry leader and community partner. Initiatives like the Aviva Community Fund are one way we engage our employees, customers and distribution partners in creating positive change.”

Richard Hoskins, CEO, North America

What are our issues?

At Aviva, we’re focused on the issues that matter most to our customers and our business.

Aviva North America consists of two businesses: the life insurance and annuity business in the US and the general insurance business in Canada. We already serve more than four million customers across the continent – and we’re growing.

Performance

Aviva US

Reached more than 150 students through ‘Reach Out to Dropouts’ and our partnership with Iowa Homeless Youth Centers
Raised more than $1.4 million for United Way (employee gifts matched by Aviva) and employees increased their giving by more than 10%
In Diversity and Inclusion, six employee networks were formed and we held the first-ever Aviva US Diversity and inclusion Week
Volunteer Time Off increased from 8 hours to 16 hours per employee
Our new headquarter building achieved Leadership in Energy and Environment Design (LEED) gold status, one of only five its size in the USA to have this certification

Aviva Canada

Saw a resounding success for the Aviva Community Fund, with 2,000 ideas submitted, 2 million votes cast, 1,200 media mentions and 99 million audience impressions
78% of our employees believe that Aviva does a good job of contributing to the communities in which we live and work
82% of our employees believe that we make it easy for people from diverse backgrounds to fit in and be accepted
The number of employee hours spent volunteering increased by 30%
Launched a ‘Green Home Power’ endorsement for homeowners who supply wind or solar electricity to the national grid