Aviva Europe

Welcome to Aviva Europe’s review of corporate
responsibility performance in 2010.

Igal Mayer,
CEO, Europe

“In Aviva Europe one of our key priorities is to always meet our customers’ needs. During the flood disasters across Europe our Irish, French and Polish employees brought our brand promise to life by going the extra mile for our customers and responding to their individual needs.”

Igal Mayer, CEO, Europe

What are our issues?

At Aviva, we’re focused on the issues that matter most to our people, our customers and our business.

Aviva Europe provides 18 million customers with life, general and health insurance products, through our multi-channel distribution network. We are creating one market-leading, pan-European business which will gain significant efficiencies and competitive advantage in the region.

Aviva’s commitment to corporate responsibility will help us to develop the European region into a sustainable business.

Performance

Implemented our Street to School programme across our markets
Published a major study on the European pensions gap and engaged with opinion formers
Rolled out our ‘Think Again’ diversity training tool across Europe in all local languages
Our quick and empathetic response to our customers’ needs during the flooding disasters.