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For our corporate responsibility report 2010, we’ve focused attention on issues that matter most

Aviva Investors

We invest in sustainable and responsible companies

”We are taking a global approach to integrating responsible investment into all our investment management contracts and AGM voting. These initiatives stem from our strong belief that better long-term investment returns come from companies that are well governed and with responsible management practices.“

Alain Dromer, chief executive, Aviva Investors

UK

We want great people to join and stay
at Aviva

“In Aviva corporate responsibility is fundamental to our business. Every one of us plays a part in committing to sustainability – not because we have to, but because we believe in the difference it’s making now and in the future.”

Cathryn Riley, UK commercial director, Aviva

Europe

We want to increase awareness and capability in personal finance

”From highlighting the size of the European Pensions Gap to helping disadvantaged children fulfil their potential in our Street to School programmes, Aviva Europe has taken a stance on issues that are important to us. We are proud to be building Aviva Europe into a sustainable business that will continue to make a real difference.“

Igal Mayer, CEO, Europe

North America

We are committed to tackling climate change

”As an insurer we take our responsibility towards the environment seriously, knowing that environmental protection is key to our sustainability. We’re proud both the new US Headquarters and Chicago Regional office have achieved Leadership in Energy and Environmental Design Gold status.“

Richard Hoskins, CEO, North America

Asia Pacific

We want to have a positive impact in
our communities

”We find vulnerable and disadvantaged children in every community in which we operate. Our Street to School programme enables us to reach out to them and give them the opportunity to fulfil their potential through support in various ways.“

Simon Machell, chief executive, Asia Pacific

Our focus on global issues

Corporate responsibility report 2010

Our full online corporate responsibility (CR) report describes Aviva Group CR performance in our worldwide operations for the year ended 31 December 2010.

Our Annual Report and Accounts contains a summary report of CR progress and performance. We submit this report to an advisory shareholder vote and were the first UK company to do so at our 2010 AGM.

What are we focusing on?

By focusing on issues that are important to our business and stakeholders, we will deliver prosperity and peace of mind to our customers, maximise value over the long term and strengthen Aviva’s standing as a sustainable business.

Read more about our CR strategy.

Assurance and standards

We are committed to the transparent disclosure and robust reporting of our sustainability performance.

From our group chief executive, Andrew
Moss

Read Andrew Moss's statement

Highlights

1st UK company

to put its CR report within its Annual Report to an advisory shareholder vote

74%

of employees surveyed agree that our commitment to CR is genuine

New products

launched to support the low-carbon economy

Street to School

our global community programme: greater recognition of our efforts and results

Balanced leadership

focusing on gender equality