Skip navigation

Performance data

We have used the 2008 Revised GHG Protocol methodology in respect of stationary combustion, indirect emissions and from transport and mobile sources again this year. In line with updating the conversion factors on a once every four-year basis, we will be using the latest revision of the GHG Protocol methodology for our 2011 emissions, and restating our 2010 emissions next year accordingly to provide a comparative and most accurate footprint.

We also report our environmental performance using Accounting for Sustainability’s Connected Reporting framework.

CO2 emissions

Key performance indicator
CO2 emissions
  2008 2009 2010
CO2 emissions, tonnes 122,791 104,351 127,685
Remaining CO2 emissions offset annually, % 100 100 100

back to top

Energy consumption – buildings

  2008 2009 2010
Gas (Scope 1)
GWh 124 84. 3 108.3
Tonnes 25,087 17,041 21,881
Oil (Scope 1)
GWh     26.9
Tonnes 553   5,999
Electricity (Scope 2), GWh 224 220 191
Of which: renewables, GWh 151 140.8 73.5
Grid average
GWh 73 79 117
Tonnes 34,737 30,675 47,583
Cold water and steam (Scope 2)
GWh 0 4.7 2.4
Tonnes 0 944 479
Emissions from fugitive sources* (Scope 1), tonnes CO2e 0 98 409

Notes:

Use of zero emissions electricity has increased across our businesses, with 39% of our electricity coming from such sources. The CO2 conversion factor for electricity varies from country to country due to the energy source used in generation. These conversion factors can be viewed at the UNEP website.

*Fugitive emissions are minimal for Aviva, however the Defra voluntary reporting guidelines includes fugitive emissions as good practice reporting. These emissions are leakage from air-conditioning and refrigeration systems of GHG gases. Each of these gases has a different global warming potential which has been converted to a CO2 equivalent figure. The UK business began collecting fugitive emission data for the fourth quarter 2009. We will be seeking to roll this reporting out to the rest of the Aviva businesses on a worldwide basis.

back to top

Energy consumption – transport

  2008 2009 2010
Car fleet
Million km 58.3 89 75.5
Million litres diesel* 15.0 9.1 7.4
Tonnes CO2 46,297 43,269 35,774
Air travel
Million km 105.2 84.3 115.4
Tonnes CO2 12,991 10,579 14,605
Rail travel
Million km 4.6 5.6 15.6
Tonnes CO2 275 334 938
Taxi travel
Million km 0 0.189 0.096
Tonnes CO2** 0 36 18

Notes:

*7.4 million litres of diesel is in respect of the RAC fleets. Due to the nature of their business this is the most accurate way of reporting the associated impact.

The combined car fleet numbers 3,846 (5,719) vehicles, 1,227 (1,178) run on unleaded, 2,589 (4,454) run on diesel, 36 (66) run on LPG and there are 46 (21) hybrid vehicles. The km data includes the 'grey fleet' – private cars used for business journeys where the mileage is claimed by the employee through the expenses system.

The conversion factor for air travel km varies depending on whether the journey is longhaul (an average distance of 6,495km) or short haul (an average distance of 500km). These conversion factors can be viewed at the UNEP website.

**Taxi travel where reporting is possible is reported.

back to top

Water use

m3

Water use chart
  2008 2009 2010
Water usage Key performance indicator 843,750 751,750 690,369
Of which: water recycling 0 8,150 10,347

back to top

Total waste

Total waste chart
  2008 2009 2010
Total waste, tonnes Key performance indicator 19,311 11,812 12,042
Total recycled waste, tonnes 16,222 9,331 9,048
Proportion of recycled waste, % Key performance indicator 84 79 75

back to top

Waste management

  2008 2009 2010
Paper, tonnes 6,729 6,785 4,987
Paper recycled, tonnes 4,246 4,375 3,550
Cardboard, tonnes 624 500 372
Cardboard recycled, tonnes 621 499 363
Plastic cups, tonnes 0 14 10
Plastic cups recycled, tonnes 0 13.9 9
Other plastics, tonnes 43 30 50
Other plastics recycled, tonnes 42 29 49
Office furniture, tonnes 1,815 318 1,410
Office furniture recycled, tonnes 1,807 312 836
Glass, tonnes 5,874 18 26
Glass recycled, tonnes 5,874 16 24
Aluminium cans, tonnes 96 35 25
Aluminium cans recycled, tonnes 96 25 24
Toner/Print cartridges, units 14,589 22,784 8,237
Toner/Print cartridges recycled, units 10,265 20,734 6,202
Batteries, units 6,957 780 2,370
Batteries recycled, units 5,782 768 1,642
Organic waste, tonnes 792 538 479
Organic waste recycled, tonnes 679 538 479
General waste, tonnes 0 5,576 4,326
General waste diverted from landfill, tonnes 0 3,789 3,362

Notes:

In addition to the data mentioned in the table above, businesses are continuing to provide data on other waste streams such as IT equipment, lighting etc.

back to top

Paper purchased

Tonnes

  2008 2009 2010
Paper purchased
Paper 8,195 7,006 9,006
Envelopes 2,447 1,985 2,520
Paper purchased with recycled content
Paper 1,304 1,999 4,029
Envelopes 1,014 137 124

Notes:

Paper with a recycled content now accounts for 28% of the total paper purchased.

back to top

Staff numbers in businesses reporting environmental data

Number

Staff numbers in businesses reporting environmental data chart
  2008 2009 2010
Total staff in businesses reporting environmental data 54,506 49,181 45,345 *

Notes:

Environmental data covers 100% of total Aviva staff in 2010 including 100% of joint ventures.
* Average number of FTE employees during 2010.

back to top

Property

Property chart
  2008 2009 2010
Locations, number 1,503 1,190 1,780
Total property area, m2   850,597 1,456,169
Parking facilities   12,834 19,741

back to top

Employee perception

Key performance indicator

%

Employee perception chart
  2009 2010
Employees who feel that Aviva makes business choices that supports the environment 62 71

back to top

Key peformance indicatorKey performance indicator