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Three peoples legs walking through green grass on a sunny day.

Responsible business

Business is about much more than economics. While profitability and sound finances enable us to survive and prosper, they’re far from being Aviva’s whole story. We go further, by acting as a responsible member of the business community; whether as an insurer, investor, employer or consumer of goods and services.

Strategy

A strategy for the long term

We must respond to immediate events but also stay focused on long-term priorities that will help to keep Aviva a successful, sustainable business.

Future

Making sense of the future

We believe that by progressing our long-term priorities, we’re better equipped to meet new issues as they arise.

Managing responsibly

Managing our business responsibly

Aviva complies with all relevant legislation and regulation.

Values

Living by our values

Our values are “progressiveness, integrity, performance and teamwork”.

Dialogue

We're open for dialogue

From extensive consumer research to consultation with shareholders, we actively seek opinions and stimulate debate.

Working with others

Working with other organisations

At a global level we work with a range of organisations to improve our CR performance, identify emerging issues and share learning.

How others see us

How others see us

We voluntarily submit our strategy and programmes for external assessment by leading indexes.

Aviva is putting a lot of effort into developing a meaningful set of indicators to help us see what progress we’ve made and where we want to get to.

Measuring the outcomes of our CR programmes on a consistent basis worldwide is work in progress. This year, we took further steps by rationalising our list of group-level indicators to reflect our priorities and circumstances better, particularly in supplier management.