Managing CR
Managing our business responsibly
Aviva complies with all relevant legislation and regulation. We report annually in line with the FORGE guidelines on the management and reporting of UK financial services companies and respect the disclosure guidelines issued by the Association of British Insurers.
We have specific mechanisms for managing
our CR programme:
- Internal controls:
Our group chief executive is the main Board sponsor of our CR programme, and the Aviva plc Board receives an annual update on activities and progress.
In addition, our Board CR Committee, established in 2006, meets four times a year. Following Wim Dik’s retirement, the new chair is Carole Piwnica. The committee comprises Aviva’s chairman, three other non-executive directors and the group chief executive. It is responsible for CR strategy and policy, and for reviewing our CR performance. Our Global CR Advisory Group, which meets twice a year, provides additional groupwide input.
- Internal and external collaboration: Our CR Summit is an important annual forum that brings together CR representatives from our business units, the corporate group and speakers from non-governmental organisations. It meets yearly to review developments, exchange best practice and set directions.
Environmental, community and HR specialists communicate regularly with employees about our CR programme at a local level in our businesses. In this way, we aim to engage everyone in Aviva in maintaining our reputation as a responsible corporate citizen.
We have also strengthened our systems for managing CR risks. There is quarterly risk reporting on a regional basis. Regional assessments are reviewed and consolidated at group level for submission to the operational risk committee. A web-based reporting system is now in place to enable our businesses to record their CR performance and monitor progress.