Highlights
In any language – and in any Aviva business around the world – responsibility means taking positive action.
This report provides an overview of Aviva Group corporate responsibility performance in our worldwide operations for the year ended 31 December 2008.
Customers
Aviva is the world’s fifth-largest insurance
group and the largest insurance services
provider in the UK. Despite the tough
economic climate in 2008 our overall
customer base has grown.
The environment
We were the first insurance company to
be carbon neutral across our worldwide
operations. 77% of our people think we
act responsibly towards the environment.
At Aviva, we believe that by acting responsibly for the long term in how we do business we will help meet our ambition to provide prosperity and peace of mind to our customers.
Our people
We have employees in 27 countries. 72% of
our people say that Aviva is a great place
to work.
Communities
We have increased our investment in
initiatives that can make a difference. Employee volunteering has almost
doubled in the last two years.
Suppliers
Our global, annual procurement contributes
to local economies.
