Corporate responsibility

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What we do

At Aviva, corporate responsibility (CR) means embracing our responsibilities and developing opportunities to be a strong sustainable business. We want what we do every day to have a positive impact on the societies in which we operate. In this report we highlight how we are addressing the issues that are material for our business. These issues include responding to the need to improve trust in the financial services sector; attracting and retaining talent; developing communities; influencing the climate change agenda and promoting financial capability.

The report that follows contains a summary of the progress and performance of our CR programme in 2010 aligned to these material issues. A more detailed review is available online at www.aviva.com/corporate-responsibility/reports

2010 Summary

2010 Summary

This report is a summary of the progress and performance of our CR programme in 2010.

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Key indicators

Key Indicators

Our key indicators show how we have performed historically and against our 2010 targets.

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Accounting for sustainability

Accounting for sustainability

We report on our performance against the Accounting for Sustainability connected reporting framework

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CR Online report 2010

CR Online report

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Key statistics

53.4m

customers

£2.55bn

IFRS Group operating profit

£5.3bn

procurement spend

4%

reduction in gross Co2 emissions

£3.5bn

SRI assets under management

£11.4 million

invested in the community