This report provides details of the role of the Corporate Social Responsibility Committee and the work it has undertaken during the year.

The Committee was established by the Board in January 2006 and held its first meeting in June 2006. The purpose of the Committee is to provide guidance and direction to the Group’s corporate social responsibility (CSR) programme, review the risks and opportunities relating to the eight individual elements in the programme (namely; standards of business conduct, environment, human rights, health and safety, community, customers, suppliers and workforce) and to monitor progress. The full terms of reference for the Committee are available from the Group Company Secretary and can be found on the Company’s website www.aviva.com.

The following directors served on the Committee during the year:

The Committee met on three occasions in 2006 and the members’ attendance record is set out in the Corporate governance report. The Group Company Secretary acts as the secretary to the Committee.

During the year the Committee met to consider the conclusions of the Group’s CSR Annual Conference that took place in June 2006, and which was addressed by both the Chairman of the Board and the Chairman of the Committee. The Committee reviewed the proposed content and scope of the Company’s 2007 CSR Report, monitored the management of the CSR risks affecting the Group and helped establish a process by which CSR related targets and objectives within the Group’s individual businesses are set and monitored.

The Committee considered a report from the Norwich Union business that explained how it was handling the social issues arising from a major cost and efficiency review in that business announced in September 2006, which would result in a significant reduction in its UK workforce.

During the Board’s visit to the Group’s Indian operations in September 2006, the Committee held a meeting with the senior managers responsible for CSR in the Group’s life assurance business (Aviva India) and its offshoring operations (Aviva Global Services) in order to gain a deeper understanding of the relevant local issues and assess how CSR was being embedded in those businesses.

In line with the Combined Code requirement the Board undertook a review of the effectiveness of all its committees during the year, including the Corporate Social Responsibility Committee.

This report was reviewed and approved by the Board on 28 February 2007.

Wim Dik
Chairman, Corporate Social Responsibility Committee