To cope with the ever-developing demands of the financial and regulatory landscape, we have refreshed and revised our finance strategy. The new strategy incorporates the four Cs:

• Capital – Increasingly integrating our management of risk and capital
• Capability – Attracting and retaining talented professionals who add value to our business
• Consistency – Generating trusted data from efficient processes and systems
• Cost – Running a cost-effective finance function across our businesses The four strands of the strategy set out above are fundamental to us achieving our longer term aims for our finance community. They will allow us to provide an operating platform that has a robust risk and control environment, meets FSA requirements and meets the governance expectations of the Aviva board.