Contacts

Aviva’s register of ADR holders is maintained by Citibank and any ADR queries may be directed to Citibank by post, telephone or email. Please see their contact details below:

Enquiries:

Citibank Shareholder Services
P.O. Box 43077
Providence, Rhode Island 02940-3077

Tel: (00) 1 877 248 4237 ((00) 1 877-CITI-ADR) Hours of operation: Monday to Friday from 08:30 am to 6:00 pm US Eastern Standard Time (EST).)

Tel: (00) 1 781 575 4555 (non free phone)

Fax Inquiries: (00) 1 201 324 3284

Email: Citibank@shareholders-online.com

Website: www.citi.com/dr

Request Report and Accounts

Request annual reports from citibank