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Dividend Reinvestment Plan
Aviva’s Dividend Reinvestment Plan (the “Plan”) enables cash dividends to be reinvested in the Company’s shares at reduced dealing costs. Shareholders who have not already joined the Plan and wish to do so should contact the Company’s registrar at the address opposite to obtain full details and a mandate form. Shareholders who have previously elected to join the Plan need take no further action. At the Annual General Meeting the Board will be seeking authority to offer shareholders the choice of receiving scrip dividends as an alternative to cash dividends. If this proposal is approved by shareholders and is introduced, it would replace the Company’s current dividend reinvestment plan and accordingly the Company would write to all shareholders setting out full details of the scrip dividend scheme and its implications.
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| Group financial calendar for 2004 |
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| 24 Mar |
Ex-dividend date (ordinary shares) |
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| 26 Mar |
Record date (ordinary shares) |
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| 01 Apr |
First dividend payment for 83/8% cumulative irredeemable preference shares |
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| 23 Apr |
Dividend Reinvestment Plan election date |
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| 27 Apr |
Annual General Meeting |
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| 05 May |
Announcement of first quarter long-term savings new business figures |
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| 17 May |
Dividend payment date (ordinary shares) |
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| 01 Jul |
First dividend payment for 83/4% cumulative irredeemable preference shares |
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| 04 Aug |
Announcement of unaudited six months’ interim results |
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| 30 Sep |
Second dividend payment for 83/8% cumulative irredeemable preference shares |
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| 02 Nov |
Announcement of third quarter long-term savings new business figures |
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| 31 Dec |
Second dividend payment for 83/4% cumulative irredeemable preference shares |
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| Corporate social responsibility |
| Aviva continues to develop its CSR programme with vigour. These activities cover the environment, community, employees, health and safety, human rights, standards of business conduct, suppliers and customers. For the second consecutive year, Innovest has placed Aviva first for CSR performance among the world’s leading insurers. More details can be found on our website at |
| www.aviva.com/csr |
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Aviva plc
St Helen’s, 1 Undershaft
London EC3P 3DQ
Phone +44 (0)20 7283 2000
www.aviva.com
Registered in England
No. 2468686 |
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Dividend payments direct to your bank account
If you wish, you can have your dividend payments credited directly into your bank or building society account on the dividend payment date. For overseas shareholders, the Company has introduced the Transcontinental Account Payment Service (“TAPS”) – which allows shareholders in many countries to have dividends credited direct to bank accounts in local currencies. To obtain further details and a mandate form please contact the Company’s registrar at the address opposite. |
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Consolidated Tax Vouchers
For those shareholders who currently receive dividends paid directly into their bank/building society account, it is now the Company’s intention to issue one tax voucher each year instead of two. This we hope will prove to be more convenient for shareholders and will also result in cost and environmental savings. The new practice does not alter the dividend payments or when they are paid and will come into operation in the 2004/05 tax year. You will not receive a tax voucher for the May and November 2004 dividends, you will instead receive a consolidated tax voucher relating to these payments in 2005. The voucher will be issued prior to any tax return from the Inland Revenue. Any shareholders who do not wish to receive this service and wish to continue to receive tax vouchers with each dividend may elect to do so by contacting the Company’s registrar at the address opposite. Please note that we are unable to offer the service to institutional shareholders or those participating in the Dividend Reinvestment Plan. |
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Shareview
Shareview is the internet based service that allows you to view your shareholding online and, if you wish, to receive shareholder communications (e.g. Notice of Meeting, Report and Accounts, etc.) via e-mail rather than by post.
To register, please go to www.shareview.co.uk where you will also find more details of the service, practical help and extensive information on other share registration matters. |
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Share price
You can access the current share price of Aviva shares at
www.aviva.com or alternatively, you can call 0906 843 2197*.
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Share dealing facilities
The Company has arranged the following services that can be used to buy or sell Aviva shares. Alternatively, if you hold a share certificate you can also use any bank, building society or stockbroker offering share dealing facilities. If you are in any doubt about buying or selling your shares you should seek professional financial advice.
Share dealing facilities for UK shareholders/Share Account Members
• Shareview Dealing is a telephone and internet service arranged through Lloyds TSB Registrars and provides a simple and convenient way of selling Aviva shares. For telephone sales call 0870 850 0852 between 8:30am and 4:30pm, Monday to Friday and for internet sales log on to www.shareview.co.uk/dealing
• To buy or sell your shares over the telephone, you can contact Barclays Stockbrokers on 0870 549 3002 (if you hold a share certificate) or 0870 549 3001 (if you hold a share account statement). Barclays Stockbrokers Limited is a member of the London Stock Exchange and is authorised and regulated by the Financial Services Authority.
• NatWest Stockbrokers provide a Share Dealing Service at certain branches for Aviva Share Account holders only. For more information contact NatWest Stockbrokers on 0845 122 0689.
Share dealing facilities for overseas shareholders
To sell your shares over the telephone, you can contact Barclays Stockbrokers on 00 44 141 352 3959. They will be able to sell your shares and send you a sterling cheque for the proceeds. Barclays Stockbrokers Limited is a member of the London Stock Exchange and is authorised and regulated by the Financial Services Authority. |
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Amalgamating your shares
If you were mailed more than one copy of this Annual Review, it may be because Aviva has more than one record of shareholdings in your name. To ensure that you do not receive duplicate mailings in future, you can have all
your shares amalgamated into one account by contacting Lloyds TSB Registrars at the address opposite. |
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ShareGift
The Orr Mackintosh Foundation operates a purely voluntary, charity share donation scheme for shareholders who wish to dispose of small numbers of shares whose value makes it uneconomical to sell them. Details of the scheme are available from Share Gift at www.sharegift.org or telephone 020 7337 0501 or can be obtained from the Company’s registrar. |
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Shareholders with disabilities
Alternative versions of this publication (including braille, large print and audio-tape) are available on request from the Company’s registrar. |
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Useful contact details
General shareholding administration queries and Aviva share account queries:
Lloyds TSB Registrars, The Causeway
Worthing, West Sussex BN99 6DA.
Tel: 0870 600 3952 |
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Corporate and single company Peps:
Barclays Stockbrokers Limited, Tay House, 300 Bath Street
Glasgow G2 4LH.
Tel: 0870 514 3263 |
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Individual Savings Accounts (“Isas”):
Lloyds TSB Registrars (Isa Manager), The Causeway
Worthing, West Sussex
BN99 6DA. Tel: 0870 242 4244 |
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*Calls are currently charged at 60 pence per minute at all times.
The average time to access the share price is approximately
one minute.
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