Aviva plc
 Annual review 2003
  Highlights
 
Highlights
Chairman's statement
Group Chief Executive's review
Board of directors
Summary financial statements
Shareholder information
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Aviva is the world's seventh-largest insurance group† and the biggest in the UK. It is one of the leading providers of life and pensions products to Europe and has substantial businesses elsewhere around the world. Its main activities are long-term savings, fund management and general insurance.
Highlights
Full year dividend 24.15p.  Worldwide long-term savings new business sales** £14.4 billion. Operating profit before tax* £1,907 million €2,764 million. Assets under management £240billion. Customers worldwide 30 million. Premium income and investment sales from continuing operations** £30billion. Employees worldwide 56,000.
Operating profit before tax* £million 1999 : 1,608, 2000 : 1,325, 2001 : 1,935, 2002 : 1,720, 2003 : 1,907. Shareholders' funds*** £billion 1999 : 15.7, 2000 : 13.3, 2001 : 11.8, 2002 : 9.7, 2003 : 11.2. Net premium income and investment sales from continuing operations** £billion 1999 : 23.1, 2000 : 26.4, 2001 : 27.8, 2002 : 27.9, 2003 : 29.8.
Life profits reporting
In reporting the Aviva plc headline operating profit, life profits have been included using the achieved profit basis. This is used throughout the Aviva group and by many in the investment community to assess performance. The modified statutory basis, which is used in our accounts, is also identified in the headline figures. We have focused on the achieved profit basis, as we believe life achieved operating profit is a more realistic measure of the performance of life business than the modified statutory basis. Life modified statutory operating profit before tax amounted to £1,138 million. The basis used for reporting achieved profit is consistent with the guidance circulated by the Association of British Insurers.

*From continuing operations, including life achieved operating profit, before amortisation of goodwill and exceptional items.
**From continuing operations, including share of associates’ premiums.
***On an achieved profit basis.
†Based on gross worldwide premiums
All growth rates in this document are quoted at constant rates of exchange.