CSR Report 2006

Overview

 
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Our CSR issues

The principal CSR risks and issues for Aviva are identified in a number of ways, involving both our businesses individually and the Aviva head office in conjunction with our various stakeholders, including investors and non-governmental organisations. The different organisations mentioned in our external engagements section are particularly important in this connection, as are the regular contacts we have with analysts and researchers for ratings agencies. In addition, we have recently conducted a detailed assessment of CSR risks for financial services in association with the FORGE group. On the following pages we comment on the principal risks for Aviva and outline our response.

See our external engagements section

Climate change Our customer focus Managing structural change

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