Welcome to new shareholders
Aviva has made www.aviva.com its primary means of communicating with shareholders and this site contains all you need to know about your shareholding, and steps you can take to help us provide the best possible service to you.
By communicating with you electronically we can improve our service to you, reduce the environmental impact of our shareholder mailings and save on printing and postage costs.
I hope you find this site useful, but if you have any comments on the site please let us know using the feedback tools provided.
- Dividends
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Dividends are usually paid in May and November each year and by default are paid to shareholders by cheque.
- Dividend bank mandates
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By having your dividends paid directly into your account you will:
- Receive your dividends in your account on the dividend payment date;
- Avoid the inconvenience and delay of having to pay a cheque into your account;
- Avoid the risk of losing your dividend cheque in the post;
- Reduce the company's printing, paper and postage costs, and in turn the environmental impacts of these; and
- Help Aviva to become carbon neutral.
- Consolidated tax vouchers
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In an effort to assist shareholders with record keeping and to reduce printing, paper and postage costs, the Company produces consolidated tax vouchers for those shareholders who have elected to have their dividends paid directly into their bank account.
- Aviva Scrip Dividend Scheme
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The Aviva Scrip Dividend Scheme provides shareholders with an opportunity, if they wish, to receive their dividend in the form of new ordinary shares instead of cash.
- The Aviva Share Account
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You may wish to consider moving your shares into the Aviva Share Account nominee service which currently has approximately 210,000 shareholders holding their shares in this way.
- Annual General Meeting
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The Company's Annual General Meeting is generally held in April/May each year for its shareholders. At the meeting, the Company's performance over the previous financial year is reviewed and shareholders are given the opportunity to vote on key issues, including re-election of directors, approving the final dividend, approving the annual accounts and re-electing the Company's auditors.
Shareholders will also be given the opportunity to ask the directors questions relating to the Company's performance and the business of the meeting. If you are unable to attend the Annual General Meeting then you can submit a question in advance of the meeting via the AGM page.
View presentations and documentation relating to previous AGMs
- Keeping your shareholder information safe
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There is evidence that share-related fraud and identity theft have increased over recent years. In light of this, Aviva has been working with its Registrar, to review its procedures and where possible restrict the opportunities for fraud. There are a number of actions shareholders can take to reduce the risk of identity fraud, such as setting up a dividend mandate and thus avoiding cheques being intercepted in the post, transferring your shares into the Aviva Share Account or registering for electronic communications.
- Online services
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View and manage your shareholding online, update your details, including your dividend mandate, and register your preference for receiving shareholder communications.
- Shareholder communications
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As stated above, Aviva has made www.aviva.com the primary means of communicating with its shareholders.
You can therefore find an online version of the annual report and accounts on this site.
For future mailings regarding the Annual General Meeting, the notice of meeting will also be made available on this site.
Shareholders will receive a letter advising of the availability of shareholder documentation on www.aviva.com, unless they elect to receive communications by email or in hard copy format.
If you wish to receive such communications by e-mail or in hard copy format, you can make your election by visiting the electronic communications page.
- Shareholders guide