9. Geographical analysis of general insurance and health

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(a) Operating result

  Operating profit   Underwriting result
  2007
£m
Restated
2006
£m
  2007
£m
Restated
2006
£m
United Kingdom1 433 1,118   (214) 394
           
France 70 63   11 6
Ireland 162 172   101 121
Netherlands 169 139   75 50
Other 41 43   10 12
Europe 442 417   197 189
North America 154 148   18 27
Asia Pacific 4 3   3 3
Total 1,033 1,686   4 613
Analysed by:          
General insurance 1,037 1,658   47 645
Health (4) 28   (43) (32)
Total 1,033 1,686   4 613

1 The United Kingdom includes the operating profit of Aviva Re, previously shown in the 'International' segment which no longer exists. Comparatives have been restated accordingly. See Basis of preparation – IFRS.

(b) Investment return information

  Actual investment return credited to income   Longer-term investment return
2007
£m
2006
£m
  2007
£m
2006
£m
United Kingdom 575 651   647 724
France 42 35   59 57
Ireland 52 41   61 51
Netherlands 79 72   94 89
Other 23 17   31 31
Europe 196 165   245 228
           
North America 120 98   136 121
           
Asia Pacific - 1   1 -
Total longer-term investment return       1,029 1,073
           
Total actual investment income 891 915      
           
Realised gains 579 281      
Unrealised (losses)/gains (625) 26      
Total actual investment return 845 1,222      

The total short-term adverse fluctuation in investment return of £184 million (2006: £149 million favourable) is the difference between the total actual investment return of £845 million (2006: £1,222 million) and the total longer-term investment return of £1,029 million (2006: £1,073 million).

Actual income and longer-term investment return both contain the amortisation of the discount/premium arising on the acquisition of fixed income securities.

The longer-term investment return is calculated separately for each principal general insurance and health business unit. In respect of equities and properties, the return is calculated by multiplying the opening market value of the investments, adjusted for sales and purchases during the period, by the longer-term rate of investment return. The longer-term rate of investment return is determined using consistent assumptions between operations, having regard to local economic and market forecasts of investment return. The allocated longer-term return for other investments is the actual income receivable for the period.

The Group has calculated the longer-term investment return for its general insurance and health business using the same start of year economic assumptions for equities and properties as those used for EEV reporting.

The total assets supporting the general insurance and health business, which contribute towards the longer-term return, were £18,291 million (2006: £19,718 million). Total assets comprise debt securities £10,757 million (2006: £9,112 million), equity securities £1,195 million (2006: £3,417 million), properties £360 million (2006: £384 million), cash and cash equivalents £3,178 million (2006: £2,823 million) and other assets £2,801 million (2006: £3,982 million).

The principal assumptions underlying the calculation of the longer-term investment return are:

  Longer-term rates of return
Equities
  Longer-term rates of return
Properties
2007
%
2006
%
  2007
%
2006
%
United Kingdom 7.6% 7.1%   6.6% 6.1%
France 7.0% 6.3%   6.0% 5.3%
Ireland 7.0% 6.3%   6.0% 5.3%
Netherlands 7.0% 6.3%   6.0% 5.3%
Canada 7.1% 7.0%   6.1% 6.0%

General insurance business only: geographical analysis

(c) Analysis of operating profit

  Operating profit   Longer-term investment return   Underwriting result
  2007
£m
2006
£m
  2007
£m
2006
£m
  2007
£m
2006
£m
United Kingdom 433 1,117   642 720   (209) 397
                 
France 54 47   47 45   7 2
Ireland 162 172   61 51   101 121
Netherlands 193 128   73 45   120 83
Other Europe 41 43   31 31   10 12
                 
Europe 450 390   212 172   238 218
                 
North America 154 148   136 121   18 27
                 
Asia Pacific - 3   - -   - 3
                 
Total 1,037 1,658   990 1,013   47 645

(d) Combined operating ratio analysis – geographical basis – general insurance business only

  Claims ratio   Expense ratio   Combined operating ratio
2007
%
2006
%
  2007
%
2006
%
  2007
%
2006
%
United Kingdom 65.9% 58.7%   13.9% 13.9%   106% 95%
France 72.7% 73.0%   10.2% 10.4%   99% 99%
Ireland 54.2% 55.8%   14.3% 11.2%   80% 77%
Netherlands 45.1% 51.5%   18.8% 17.8%   85% 89%
Canada 65.9% 66.7%   13.6% 12.4%   98% 98%
Total 63.7% 60.3%   13.9% 13.7%   100% 94%

Ratios are measured in local currency. The total Group ratios are based on average exchange rates applying to the respective periods.

Definitions:

Claims ratio – Incurred claims expressed as a percentage of net earned premiums.

Expense ratio – Written expenses excluding commissions expressed as a percentage of net written premiums.

Commission ratio – Written commissions expressed as a percentage of net written premiums.

Combined operating ratio – Aggregate of claims ratio, expense ratio and commission ratio.

(e) General insurance business only: class of business analyses


(i) United Kingdom (excluding Group reinsurance)

  Net written premiums   Underwriting result   Combined operating ratio
  2007
£m
2006
£m
  2007
£m
2006
£m
  2007
%
2006
%
Personal                
Motor 1,431 1,631   (25) (39)   102% 104%
Homeowner 1,223 1,262   (296) 23   124% 98%
Other 797 694   10 56   100% 100%
  3,451 3,587   (311) 40   110% 102%
                 
Commercial                
Motor 636 638   61 40   91% 94%
Property 807 826   (175) 194   124% 79%
Other 546 532   192 115   68% 78%
  1,989 1,996   78 349   98% 83%
Total 5,440 5,583   (233) 389   106% 95%

During the year to 31 December 2007, annualised rating increases were as follows: personal motor 6%; homeowner 7% (including indexation); commercial motor 1% decrease; commercial property 2% decrease; commercial liability 4% decrease.

(ii) France

  Net written premiums   Underwriting result   Combined operating ratio
  2007
£m
2006
£m
  2007
£m
2006
£m
  2007
%
2006
%
Motor 254 256   (2) -   101% 99%
Property and other 320 308   9 2   97% 97%
Total 574 564   7 2   99% 99%

(iii) Netherlands

  Net written premiums   Underwriting result   Combined operating ratio
  2007
£m
2006
£m
  2007
£m
2006
£m
  2007
%
2006
%
Motor 267 238   42 13   84% 96%
Property 249 252   19 29   93% 88%
Liability 61 67   13 2   79% 97%
Other 211 176   46 39   77% 76%
Total 788 733   120 83   85% 89%

(iv) Canada

  Net written premiums   Underwriting result   Combined operating ratio
  2007
£m
2006
£m
  2007
£m
2006
£m
  2007
%
2006
%
Motor 795 821   7 11   99% 99%
Property 450 413   10 6   96% 98%
Liability 143 133   (5) 3   103% 98%
Other 24 22   6 7   68% 60%
Total 1,412 1,389   18 27   98% 98%

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