Interim results for 6 months ended 30 June 2006
Shareholder services
Managing your shareholding
Shareholders who have any queries in respect of their shareholding should contact the Company’s Registrar, Lloyds TSB Registrars. Contact details can be found on the final page of this announcement. In addition to assisting with general queries, the Registrar can help with the following:
Amalgamating different share accountsShareholders receiving more than one copy of the Company’s communications could have more than one record for their shareholding on the share register. To avoid duplicate mailings, the Registrar can arrange for accounts to be amalgamated. Dividend payments direct to your bank accountAs an alternative to having dividends paid by cheque, shareholders can, if they wish, have them credited directly into their bank or building society account on the dividend payment date. For overseas shareholders, a TAPS (Transcontinental Account Payment Service) is available, which allows shareholders in many countries to have dividends credited direct to their bank accounts in local currencies. Consolidated tax vouchersPrivate shareholders who currently receive dividends paid directly into their bank or building society account receive one consolidated tax voucher each year instead of a voucher with each dividend payment, unless they inform the Registrar otherwise. Scrip dividendThe Aviva Scrip Dividend Scheme (the Scheme) provides shareholders with the opportunity to receive their dividends in the form of new ordinary shares instead of cash. Shareholders who have not joined the Scheme but wish to do so should contact Lloyds TSB Registrars and request a mandate form. The mandate form will need to be received by Lloyds TSB Registrars no later than 20 October 2006 in order to be effective for the 2006 interim dividend. |
A range of shareholder frequently asked questions is available online at www.aviva.com/investor-relations/shareholder-services/
Corporate nominee
Shareholders can hold their shares through the Company’s nominee service, Aviva Share Account Limited. Shareholders’ names will not appear on the public share register but they will still have a right to receive shareholder communications and attend the Annual General Meeting. For further details, contact the Registrar.
E-communications
Shareholders may choose to receive their communications from the Company (for example, the Notice of Meeting and Annual Review) electronically. This enables a faster receipt of documents and has the effect of reducing the Company’s printing, paper and postage costs and the associated environmental impacts. To receive communications electronically, log onto www.aviva.com/investor-relations/shareholder-services/ and register for shareholder e-communications.
Shareholders with disabilities
Alternative versions of this publication (including braille, large print and audio-tape) are available on request.
Share dealing
We have arranged the following services that can be used to buy or sell Aviva shares. Alternatively, if shareholders hold a share certificate they can also use any bank, building society or stockbroker offering share dealing facilities. Shareholders in any doubt about buying or selling their shares should seek professional financial advice.
Share dealing facilities for UK shareholders/share account members
| – | To buy or sell shares over the telephone or internet, shareholders can contact Shareview Dealing, arranged through the Registrar. For telephone purchases or sales call 0870 850 0852* between 8.00am and 4.30pm, Monday to Friday and for internet purchases or sales log on to www.shareview.co.uk/dealing |
| – | To buy or sell shares over the telephone, shareholders can contact Barclays Stockbrokers** on 0870 549 3002* (for shareholders with a share certificate) or 0870 549 3001* (for shareholders with a share account statement). Barclays Stockbrokers is the group name for the businesses of: Barclays Stockbrokers Limited, a member of the London Stock Exchange and OFEX. Registered No. 1986161; Barclays Sharedealing, Registered No. 2092410; Barclays Bank Trust Company Limited, Registered No. 920880. All companies are registered in England and the registered address is 1 Churchill Place, London, E14 5HP. All companies are authorised and regulated by the Financial Services Authority. |
| – | NatWest Stockbrokers Limited provide a Share Dealing Service via the telephone for Aviva Share Account holders. For more information, please contact NatWest Stockbrokers Limited on 0845 122 0689. NatWest Stockbrokers Limited is a member of the London Stock Exchange and OFEX and is authorised and regulated by the Financial Services Authority, Registered No. 123495. Registered Office: Waterhouse Square, 138 – 142 Holborn, London EC1N 2TH. Registered in England, Company No. 1959479. NatWest Stockbrokers Limited is operated by a joint venture between The Royal Bank of Scotland Group plc and The Toronto-Dominion Bank. |
Share dealing facilities for overseas shareholders
To sell Aviva shares over the telephone, shareholders can contact Barclays Stockbrokers on +44 (0)141 352 3959. Non-UK residents will need to provide documentation to use this service and details will be provided on registration. Regulations prevent this service from being offered to new shareholders who are US or Canadian residents and hold a share certificate. Settlement proceeds will be sent to either a UK sterling bank account or by sterling cheque.
ShareGift
The Orr Mackintosh Foundation operates a voluntary charity share donation scheme for shareholders who wish to dispose of small numbers of shares whose value makes it uneconomical to sell them. Details of the scheme are available from ShareGift at www.sharegift.org or can be obtained from the Company’s Registrar.
Share price
Shareholders can access the current share price of Aviva ordinary shares at www.aviva.com or alternatively can call 0906 843 2197†.
| Group financial calendar for 2006 | |
| Announcement of third quarter long-term savings new business figures | 26 October |
| Ordinary Shares | |
| Ex-dividend date | 16 August |
| Record date | 18 August |
| Scrip dividend price available | 23 August |
| Last date for scrip dividend mandate forms to be received in order to be effective for 2006 interim dividend | 20 October |
| Dividend payment date | 17 November |
| Preference Shares | |
| 8 3/8% cumulative irredeemable preference shares: | |
| Ex-dividend date | 30 August |
| Record date | 1 September |
| Second payment date | 30 September |
| 83/4% cumulative irredeemable preference shares: | |
| Ex-dividend date | 29 November |
| Record date | 1 December |
| Second payment date | 31 December |
Useful contact details
Detailed below are various addresses that shareholders may find useful if they have a query in respect of their shareholding. Please quote Aviva plc, as well as the name and address in which the shares are held, in all correspondence.
| General shareholding queries | Lloyds TSB Registrars | The Causeway Worthing West Sussex BN99 6DA |
0870 600 3952* |
| Corporate and single company Peps | Barclays Stockbrokers Limited | Tay House 300 Bath Street Glasgow G2 4LH |
0870 514 3263* |
| Individual Savings Accounts ("ISAs") | Lloyds TSB Registrars (ISA Manager) |
The Causeway Worthing West Sussex BN99 6DA |
0870 242 4244* |
Internet sites
Aviva owns various internet sites, most of which interlink with each other.
| Aviva Group |
www.aviva.com |
| UK long-term savings and general insurance |
www.aviva.com |
| Fund management |
www.avivainvestors.com |
| Aviva worldwide internet sites | www.aviva.com/customers/our-websites/ |
| Aviva Corporate Social Responsibility site | www.aviva.com/corporate-responsibility/ |
* All 0870 numbers are charged at national rates, and are only available if
you are calling from the UK. |
2006 Annual General Meeting – voting results
The voting results, including proxy votes and votes withheld, from Aviva’s Annual General Meeting held on 10 May 2006 can be viewed on the Company’s web site at www.aviva.com
Aviva plc
Registered Office: St Helen’s, 1 Undershaft, London EC3P 3DQ
Telephone +44 (0)20 7283 2000
www.aviva.com
Registered in England Number: 2468686
