Aviva UK General Insurance

Current position

  • Market leading position, with a 14% market share
  • Multi product and multi channel distribution
  • Pricing and underwriting discipline
  • Efficient use of capital
  • Operational efficiency
    • Flattening the impact of claims across the cycle
    • Maximise scale benefits
    • Expense management

2008 Performance (UK GI only)

  • General insurance operating profit of £566m
  • General insurance COR of 99% (2007: 106%)
  • General insurance net written premiums (NWP) of £4,981m (2007: £5,440m), down 8%
  • Expense ratio improved to 12.1% (2007: 13.9%), reflecting benefits from cost saving initiatives

Distribution

Diversified portfolio of products and distribution channels

Strategy

There are seven strategic priorities:

  • Win the customer
  • Win the broker
  • Building core insurance capability
  • Claims inflation busting
  • Delivering the promise of scale
  • Lean manufacturing
  • Win our people

View “UK General Insurance: Insurance Excellence in UK GI, ‘Focus on Profit’” presentation from the 2008 Aviva plc Investor and analyst briefing on Aviva Investors and UK GI.

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