| CGNU, as a member of the international business community,
recognises its Corporate Social Responsibility commitments in
its various roles, which include insurer, investor, employer
and consumer. We reflect these commitments in a family of eight
policies, which relate to: |
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| We are committed to a programme of management,
continuous improvement and reporting of our direct
and indirect impacts, which marks our contribution
to improving the world in which we live. |
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| We strive to be a good corporate citizen around
the world, recognising our responsibility to work
in partnership with the communities in which we
operate. |
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| We are guided by our aim to be the employer
of choice in all countries in which we operate. |
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| We respect the Universal Declaration of Human
Rights and seek to be guided by its provisions in
the conduct of our business. |
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| We are committed to providing a working environment
which is both safe and fit for the intended purpose
and ensures that health and safety issues are a
priority for all business operations. |
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| We regard suppliers as our partners and
work with them to help us achieve our policy
aspirations in the delivery of our products
and services. |
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| We seek to provide our customers with a service
hallmarked by integrity, quality and care. |
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| We are committed to ensuring that our business
is conducted in all respects according to rigorous
ethical, professional and legal standards. |
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| We recognise that our business activities have direct and
indirect impacts on the societies in which we operate. We endeavour
to manage these in a responsible manner, believing that sound
and demonstrable performance in relation to Corporate Social
Responsibility policies and practices is a fundamental part
of business success. |
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| We are committed to continuous improvement in our Corporate
Social Responsibility programme and encourage our business partners
to strive for matching performance. |
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| Our businesses throughout the world are committed to the achievement
of our policy objectives. Our performance will be reviewed periodically
and externally verified to help us meet our policy goals. We
will publish reports regularly. |
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| Approved by the Board of CGNU |
| January 2002 |
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| Click here to view supporting statements to the CSR policy |
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