Business transfer

Business changes

The merger of Commercial Union with General Accident in 1998 to form CGU, and the subsequent merger with Norwich Union in 2000 to ultimately form Aviva, gave us the opportunity to streamline the number of general insurance companies within the Group.

There are obvious benefits in reducing the number of companies we have selling the same types of products, such as cost savings and streamlined regulation – benefits that we can pass on to our customers through the products and services we offer. And because the business transfers are simply an internal reorganisation, as a customer you can be sure that the administration and claims relating to your policy will carry on as normal.

How is the business transferred?

We had a number of regulated general insurance companies within the Aviva group which didn't actively write new business, they simply existed to handle any claims relating to their old business. We've transferred their business to those general insurance companies within the Aviva group that will continue to write business. Such transfers follow a statutory process requiring the approval of the High Court of Justice, which considers the views of the Financial Services Authority (FSA) and a report from an Independent Expert on the effect the transfer will have on customers.

Here's a list of businesses that have been transferred: