Suppliers
Our challenge as a responsible purchaser is to support our suppliers in meeting the highest social, environmental and ethical standards in the delivery of goods and services
Aviva has a common approach and targets for our regional procurement teams focusing on our approach to:
- Sourcing ethical suppliers in the context of Aviva's annual third-party spend of £5.3 billion.
- Conducting an ethical relationship between our suppliers and Aviva employees.
- Encouraging our major suppliers to further develop CR within their own businesses and supply chains.
We have made good progress in sourcing with the development of a set of industry-leading questions in collaboration with the UK-based Financial Services CR forum. These take account of CR issues for different categories of spend, helping Aviva to make informed choices about potential new suppliers. A CR weighting is included in our sourcing decisions.
To support and maintain ethical relationships with suppliers we are implementing processes and tools that identify hospitality offered by suppliers to ensure that this does not conflict with our internal rules and is not offered during commercial negotiations. Similarly, we have implemented a register of interests to ensure complete transparency of any interest that our employees might have in an existing supplier.
Finally, in relation to encouraging our suppliers to adopt sustainable practices, we are reviewing Aviva's suppliers to assess them against a "CR maturity curve" and develop relevant improvement plans. Aviva's suppliers are asked to sign our code of behaviour (PDF 17KB), which provides an obligation to comply with relevant standards relating to the environment, ethical business conduct and respect for human rights.
We publish annual group supplier performance data against key indicators and targets.
Read more in our latest CR report about our work with suppliers around the world:
View Aviva's purchasing and supply management policy or visit our latest CR report for further information about Aviva's activities in this area.
